JKM’S RIBBON WAREHOUSE
(A SUBSIDIARY OF JKM PRODUCTS CORP.)
SALES POLICY
JKM Products’ goal is customer satisfaction through
quality products and reliable service. Please review the
following sales policies when purchasing our product.
An order is being processed only if you receive an ORDER CONFIRMATION e-mail from JKM. The e-mail will be sent to you within 24 hours of order placement and will include your ORDER NUMBER.
In order to process your order, JKM requires the following information which is used solely to communicate or to ship to our customers. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Company Name or your name
Full Name as it appears on your credit card
Billing Address of the credit card
Shipping Address if different than the Billing Address
If your billing address is a Post Office Box #, please provide a street address. UPS will not deliver to a PO Box.
Phone Number where you can be reached during the day
Email address
Credit Card Number and Expiration Date
We accept Visa, MasterCard or Discover
JKM Products Corporation uses a secured credit card processor, Paymentech Merchant Services Inc., to accept payment of your order using Visa, MasterCard or Discover credit cards. You will be notified that you are entering a secure area before your credit card information is requested. Your credit card will be billed after you process the credit card transaction.
We will ship your order within 10 BUSINESS DAYS via UPS Ground and you should expect it 3 - 5 DAYS AFTER WE SHIP depending on your location relative to our New Jersey facility. New Jersey residents will be charged 6% sales tax.
This time frame is necessary for ALL ORDERS because of inventory fluctuations due to ribbon colors and widths and to allow you access to a wide variety of ribbons. JKM DOES NOT ship rush orders.
Please note that if you request the Fed Ex 2 Day Air option, your order will arrive on the 2nd business day starting the day after we ship but it will still take about 10 business days before we ship. JKM DOES NOT ship in 2 days.
Currently, this web site services customers within the United States. If you are located outside the United States, please with your order request and we will provide you with a quote to ship to your location
Due to the extensive number of ribbons supplied by JKM, an ordered item may be on back order. JKM will ship the bulk of the order within the time detailed in section 3 of our Sales Policy and within approx. 2 weeks ship the back order with no additional freight charge. JKM will not be responsible for freight on back orders if a customer requests an immediate (within 2 days) partial shipment of an order which takes the usual 7-10 days before it can ship complete. In this case, JKM will charge the freight on the second shipment to complete the order.
Your invoice will indicate if an item is on back order. A zero will appear in the shipped column and a comment will be shown on the invoice. If any item has been discontinued, it will be noted on your invoice in the comment section.
The colors of any ribbon on this web site compared to actual product may vary depending on computer hardware and software used to view the product, and ribbon dye lot variations. JKM is not responsible for colors not matching the intended use and does not accept returns on this basis.
If the ribbon is defective, please with details within 5 days of receipt of the product to obtain a defective product return authorization number. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER from JKM.
